HR

Policies & SOPs

Review our operational standards and code of conduct.

All SVA pilots are expected to familiarize themselves with our policies and standard operating procedures. These documents are updated periodically — always refer to the latest versions linked below.

Standard Operating Procedures
SOP

Standard Operating Procedures

Our comprehensive SOP covers flight planning, dispatch procedures, ACARS usage, PIREP standards, and operational requirements for all SVA pilots.

Updated January 2026Download PDF
Code of Conduct
COC

Code of Conduct

The Code of Conduct outlines expected behavior on VATSIM, within SVA communications, and during group events. All pilots are required to uphold these standards.

Updated January 2026Download PDF

Questions about our policies?

If you have questions about any of our policies or procedures, please reach out to your Chief Pilot or contact the HR department at [email protected]. Policy violations should be reported through the proper chain of command as outlined in the Code of Conduct.